photo de profil d'un membre

Susan KLOP DURAND

Résumé

After more than 20 years of experience in B2B business in the industry of perfume creation, serving many Fine Fragrance and Beauty care clients, and on behalf of three composition houses, I am now in charge of Prospective Fine Fragrance Europe at MANE. I completed my training with an Executive MBA at the Institut Français de la Mode (2016-2018 / Global Fashion Management Executive MBA 2017) Team management / Project management Multicultural - Trilingual: English, French, Dutch Strong product affinity and sensitivity to the creative process Business development in complex markets

Expériences professionnelles

Prospective director fine fragrance europe

MANE

Depuis le 02 janvier 2023

Leading development of the future prospective department
Construction of a pipeline of new products for the development of the Fine Fragrance business in Europe (olfactive creations, market studies, business plans, events, and other business development initiatives)
Construction of a creation strategy for Fine Fragrance to meet the needs of a rapidly changing market (changing consumer expectations, emergence of new trends, changing expectations and positioning of Fine Fragrance brands, green transformation and sustainability issues ,...)
Construction of prospective vision
Steering of prospective Fine Fragrance Europe collections
Steering of priority innovation platforms

Skills: Strategic planning · Cross-functional coordination · Trend analysis · Market analysis · Steering · Innovation management · Art direction

Sales manager fine fragrance

MANE

De Novembre 2016 à Janvier 2023

Fine Fragrance business development
Defines and implements fine fragrance sales strategy
Transversal management of product development
Implementation and process follow-up of customer relationship KPI's (creation, R&D/Innovation, CSR, Quality/Logistics, Purchasing)
n°1 core-list position obtained at Shiseido

Sales director fine fragrance france

Firmenich

De Novembre 2013 à Février 2016

Definition and implementation of Fine Fragrance strategy
Management of sales team of three (30 clients)
Increase of marketshare with the company’s French Fine Fragrance clients
Build/improve customer relationship

Division process owner (mission)

Firmenich

De Mai 2013 à Octobre 2013

Functional division manager of a 20 M CHF internal process transformation project
Project management with external consultants (BCG, Kurt Salmon, Mars & Co, Xerox)

Regional director p&g account europe middle-east africa

Firmenich

De Mai 2011 à Mai 2013

Lead and management of the area's business development strategy
Management of team of three
Transversal project coordination with other regions

Senior account manager fine fragrances

Firmenich

De Juin 2006 à Avril 2011

Business development and project management of strategic accounts (Puig, Yves Rocher, Lancôme (L’Oréal), Interparfums,…)

Senior account manager bodycare/toiletries

MANE

De Janvier 2000 à Décembre 2006

Prospection and business development of L’Oréal – Produits Grand Public (L’Oréal Paris, Garnier, Gemey, L’Oréal Professionnel, la Scad,…)
Succesful in winning and maintaining a core-list position on international hair care brands (i.e. Elsève)
Set up of international coordination
Training and coaching of a Junior Account Manager

Account manager bodycare/toiletries

IFF

De Janvier 1998 à Janvier 2000

- Prospection and business development of L’Oréal – Produits Grand Public (Garnier, L’Oréal Professionel, LaScad)

Fragrance collection manager

International Flavors & Fragrances

De Janvier 1996 à Décembre 1997

Design and set up of a fragrance trend department
Promotion of seasonal fragrance collections to european sales teams

Sales support coordinator

International Flavors & Fragrances

De Janvier 1993 à Décembre 1995

Client project coordination
Project development coordination for the Italian affiliate

Parcours officiels

Institut Français de la Mode – Management – 2017 – Executive MBA Global Fashion Management

Langues

Néerlandais - Langue maternelle

Anglais - Courant

Espagnol - Notions

Italien - Notions

Compétences

planification stratégique
Coordination transversale
Team management
Project management and direction
multiculturality
Business Development